Text Box: Pegasus Enterprises—DBA Larry’s Onsite Services

Text Box: Service Agreement

 

 

Text Box: We, ___________________, do hereby enter into a service agreement with Pegasus Enterprises /dba Larry’s Onsite Services (hereafter referred to as PE/LOS) for a period of ___months beginning the ___ day of ___________,20___ and continuing through  the ___ day of ___________,20___ .   PE/LOS will provide computer services as defined below for a discounted rate of $__ per month for standard services for the length of the contract. This contract also guarantees any other necessary labor at a discounted rate of $__ per hour for the length of the original contract. This contract also provides a guaranteed renewal clause at a rate not to exceed $75 per month for a standard service contract regardless of a higher current standard contract rate at renewal.    PE/LOS is not responsible for any customer data loss resulting from any reason—please maintain current backups. If you need help with this, let us know and we can help you maintain backups of your personal and business data.                  

Text Box: Services provided under standard contract: *Monthly visit and evaluation *Half hour billing at $__ per hour *Same day response if notified by 3 pm—next day if notified after 3pm *Keep system and virus scanner updated *System optimization when needed *Loaner system available at $10 per day when needed *Eligible for onsite data backup per instance (hardware setup charge not included) at  $20 per session

Text Box: Additional Services not covered under contract: *monthly visits exceeding the one scheduled visit per month or in excess of one hour on the scheduled visit *virus removal *backup of data *hardware replacement when necessary  

Text Box: Either party can terminate the contract at any time. If  contract is terminated by _______ there will be no refund. If contract is terminated by PE/LOS, a pro-rated refund for time remaining on contract will be given.

Text Box: I agree to the terms outlined above for this service agreement.  

Text Box: Larry Samuels Larry’s Onsite Services Signature______________________ Date_____________   

Text Box: ____________________________________________________________ Signature______________________ Date_____________   

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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On site service provided by

Larry Samuels MCP, MCDST, MS-MVP for Windows XP